If you need any assistance accessing the information on this website, the answers to your questions should all be here. If you need additional help, please feel free to Contact us for assistance.
If you (or your organization) are an existing Oakwood Broadcast customer - or are a Broadcaster or other Audio Professional - you may be eligible for discounts from our published prices. By signing in you will be able to see your preferred prices, as well as order on-line, save or print quotes, and other convenient functions. Casual shoppers can still browse the catalog and quote or order on line without a preferred log-in. Some of the more advanced features will not be available.
NOTE: Oakwood Broadcast supplies Broadcasters, Audio Professionals, and the general public across CANADA. We do not ship internationally.
Locating the right equipment for your needs:
Browse the catalog using" Products by Type" (IE: Microphones or Consoles), or search "Products by Manufacturer" in order to find a specific model from your favourite company. You can also use the Keyword Search to locate products by model number, name, or description. The Advanced Search allows you to use combinations of the above in order to narrow your search.
If you can't find what you are looking for please use our on-line Quote Request form, email email@example.com or call us at 1-800-665-0501 to request pricing and information. Oakwood sales staff are experienced Broadcast and Audio industry professionals that can help you find what you need. As well as the detailed information provided for each product on this website, We also supply many more models by many more manufacturers than it is possible to list here. Quotes will be presented in writing via email (PDF format) or fax if requested. Most quotations will be presented the same business day. Links to manufacturers' websites are also provided for your information.
Using the Shopping Cart System:
Shipping of orders: All orders are shipped prepaid, with the shipping cost added to your invoice. If you prefer, you may provide us with the name and account number of your chosen courier, and your order will be shipped collect to you on that account.
Items lost or damaged in shipping must be claimed immediately!
Follow these steps to insure that you are covered in the event of a shipping problem:
PDF files: Many of the products shown also include PDF files. This Portable Document Format is made for easy printing or emailing of product information. If you are unable to access the PDF files on this site, download the Adobe Acrobat reader from http://www.adobe.com, and follow the included instructions.
Quoted Prices: All prices listed on this site (or quoted by Oakwood sales staff) are quoted in Canadian dollars, and include exchange rates and duties. GST and Manitoba Provincial taxes are extra where applicable. F.O.B. Mississauga, ON, shipping extra, unless otherwise stated.
Specifications and Illustrations: All specifications and illustrations on-line were taken from current manufacturers' brochures, spec sheets, and websites. This information may differ from actual products being supplied due to design or model changes by the manufacturer. Oakwood Broadcast has taken great care to insure accuracy, but can not be responsible for changes.
Stock Status: Although Oakwood carries inventory of many of the products presented here, we cannot guarantee the item you order will be in-stock. Many items are special order from the manufacturer. Back orders will be treated with the utmost urgency to meet your needs.
Service Policies: All warranties shall be those stated by the manufacturer unless otherwise specified on your quotation or bill of sale. Goods returned for warranty or non-warranty repair must be approved before return. Contact Oakwood Customer Service for an RA#.
Credit & Terms of Sale: Credit will be given to approved accounts after receipt of proper credit information as requested by our Credit Department. Allow 1-2 weeks for credit approval after our receipt of your Credit Application.
Payment by VISA, MASTERCARD, or AMERICAN EXPRESS is gladly accepted.
Terms on approved credit are net 30 days, or as otherwise specified on your invoice. Service charges of 2% per month, or 24% per annum are applicable to late or delinquent accounts.
Minimum order on approved account is $35.00.
Goods may be returned only on approval. A restocking charge of 15% may be applicable on goods returned. Special Order items are non-returnable.